FAQ

How do I verify my investor account?

There are two steps to a successful verification:

1. Fill out the investor questionnaire and
2. Upload a copy of your ID or passport.

Once the above conditions are met, the verification process begins. It’s important that the data you entered matches the data on your ID and that of your bank account. During the process, we could require additional documents to verify your account, of which you will be informed via email. If you fail to send the needed documentation within 30 days since the notification, we refund the deposited funds back to the source bank account and close down the investor account.